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UPSC CSE Preparation
Ethics Case Study
Question

Priya Bordoloi is the District Magistrate of a district in Assam’s Brahmaputra valley, where sudden and severe monsoon flooding has partially collapsed a railway bridge and isolated several villages. With roads washed out and rivers still rising, only two helicopters are available to her for rescue and relief operations over the next critical hours, and weather conditions may ground them again by evening.

Four villages are cut off, and initial reports reaching her control room are as follows: one village has a school where several children remain stranded on the upper floor as floodwaters rise around the building; a second, the most remote and hardest-hit, has received no contact at all and is feared to have the highest casualty risk; a third has a large population of elderly residents, several of whom urgently need essential medicines they have run out of; and the fourth is the native village of a senior state minister, whose office has already called the control room twice asking that a helicopter be sent there first, citing the minister’s family members among the residents.

Priya must decide, within the next hour, how to sequence the two helicopters across these four locations, knowing that whichever village is reached last will wait considerably longer for help, and that the weather window may close before all four can be covered.

Based on the above case study, answer the following:

a) What options are available to Priya in allocating her limited rescue resources? Discuss the merits and demerits of each.

b) What are the ethical dilemmas being faced by Priya?

c) Which option would you recommend she choose, and why?

Model Answer

Subject Matter

Allocating critically scarce rescue resources across multiple flood-hit villages with different, competing kinds of urgency, under time pressure and political pressure.

Facts

  • Only two helicopters available; weather may ground them by evening
  • Village 1: children stranded in a rising-water school
  • Village 2: most remote, no contact established, feared highest casualty risk
  • Village 3: elderly residents in urgent need of essential medicines
  • Village 4: a state minister’s native village; his office has called twice requesting priority
  • Decision must be made within one hour

Values/Principles Involved

  • Equality and impartiality — every citizen’s life carries equal claim on state resources, regardless of political connection
  • Utilitarian ethics — doing the greatest good, or preventing the greatest harm, with scarce resources
  • Rule of law over political influence — administrative decisions must rest on objective need, not proximity to power
  • Compassion and empathy — recognising acute, visible suffering (children, the elderly) without losing sight of unseen risk
  • Courage of conviction — resisting pressure to prioritise incorrectly despite the cost of saying no to power

Stakeholders

  • Children stranded in the school
  • Residents of the unreached village, at potentially the highest risk
  • Elderly residents needing medicines
  • The minister’s family and village
  • Priya Bordoloi, as the decision-maker
  • The state administration’s credibility in handling disaster response fairly

(a) Options Available, With Merits and Demerits

1. Send both helicopters to the minister’s village first, as requested

  • Merits: Avoids immediate political friction; quick, low-conflict decision
  • Demerits: Objectively unjustified by need; risks far graver harm elsewhere going unaddressed; a clear case of political pressure overriding professional judgement

2. Send helicopters strictly in order of reported severity, prioritising the most remote, uncontacted village first

  • Merits: Aligns with utilitarian ethics — addressing the gravest unknown risk first
  • Demerits: No contact means severity is still unconfirmed; visible, certain risks (children in rising water) may worsen while resources are committed to an unverified worst case

3. Split resources — one helicopter to the school with visible, immediate danger; one to attempt contact and assessment of the unreached village, with the elderly village addressed via ground relief teams and boat rescue in parallel

  • Merits: Balances certain visible risk against unknown but potentially graver risk; keeps the elderly village moving via a parallel channel rather than leaving it entirely unaddressed
  • Demerits: Splitting resources may slow the response to each individual site; requires reliable ground/boat teams to actually be available

4. Make the decision transparently on the basis of an objective triage protocol, and communicate clearly to the minister’s office that allocation follows this protocol for all citizens equally

  • Merits: Establishes fairness and rule of law as the operating principle, not just for this case but as a standard for future ones; protects Priya’s own position if challenged later
  • Demerits: Political blowback is possible in the short term; requires Priya to have the institutional backing to hold this line

(b) Ethical Dilemmas Faced by Priya

  • Political Pressure vs Professional Judgement — the minister’s office is pushing for priority not justified by objective need, testing whether administrative decisions bend under influence
  • Utilitarian Ethics vs Equality of Treatment — whether to send help based on maximising lives saved (severity-based) or treating every village’s claim as equally weighted regardless of political status
  • Certain Visible Harm vs Unknown Potential Harm — children visibly at risk now versus an unreached village whose situation, though feared severe, is not yet confirmed
  • Speed vs Accuracy — the one-hour window forces a decision before full information is available on the worst-hit village
  • Courage of Conviction vs Institutional Risk — resisting the minister’s office knowing it may have professional consequences for Priya personally
  • Compassion vs Objectivity — the emotional pull of visible suffering (children, elderly) must be weighed without letting it override a fair, evidence-based allocation

(c) Recommended Option and Reasoning

Option 3, backed by the transparency of Option 4, is the most defensible course — splitting the two helicopters between the school with visible, immediate danger and the unreached village to establish contact and assess true severity, while mobilising ground and boat-based relief for the elderly village in parallel, and communicating the objective basis for this allocation clearly to the minister’s office.

  • It does not ignore any of the three genuine humanitarian claims — it addresses the certain risk, investigates the uncertain but potentially gravest risk, and keeps the elderly village moving through an alternate channel rather than leaving it to wait indefinitely
  • It explicitly declines to let political pressure determine sequencing, upholding the principle that state resources in a disaster respond to need, not influence
  • Establishing and communicating a clear, replicable protocol protects the decision from the charge of arbitrariness later, whichever village ends up waiting longest
  • It preserves institutional trust — citizens seeing that rescue priority followed transparent criteria, not connections, is itself a form of protecting the legitimacy of the state’s disaster response for the future

Way Forward

In a resource-scarce emergency, someone will always wait longer, and that reality cannot be eliminated — only made fair. The measure of ethical disaster governance is not that every village is reached simultaneously, but that whoever waits, waits because of objective need and not because of who they know. Priya’s task is to hold that line clearly, communicate it transparently, and let the protocol — not the phone call — determine where the helicopters go first.