With reference to “Software as a Service (SaaS)”, consider the following statements:
1. SaaS buyers can customise the user interface and can change data fields.
2. SaaS users can access their data through their mobile devices.
3. Outlook, Hotmail and Yahoo! Mail are forms of SaaS.
Which of the statements given above are correct?
Explanation
Correct answer: (d) 1, 2 and 3
Statement 1 is correct: In the SaaS model, enterprise users can customise the UI, configure workflows and define custom data fields via admin consoles, without touching the underlying source code.
Statement 2 is correct: Because SaaS is hosted on remote cloud infrastructure, users can access it from mobiles, tablets, and desktop browsers alike.
Statement 3 is correct: Webmail platforms like Outlook, Hotmail and Yahoo! Mail are classic consumer SaaS applications, delivered over the internet with no local installation.